Another House Co., Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
 

1. Personal Information

"Personal Information" refers to any information that can identify an individual, including but not limited to name, date of birth, address, telephone number, email address, passport information, payment information, and other information provided by guests in connection with reservations or inquiries.
 

2. Information We Collect

We may collect personal information when you:
- Make a reservation
- Contact us through our website
- Use our services
- Complete guest registration procedures
- Communicate with us before, during, or after your stay
Information collected may include your name, address, email address, phone number, nationality, passport information (where required by law), and payment-related information.
 

3. How We Use Personal Information

We use personal information for the following purposes:
- To process reservations and provide accommodation services
- To communicate with guests before, during, and after their stay
- To respond to inquiries and support requests
- To comply with legal obligations, including guest registration requirements under Japanese law
- To improve our services and guest experience
- To prevent fraud, misuse, or violations of our terms and policies
- To provide important notices regarding our services
 

4. Data Security

We take appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

5. Disclosure to Third Parties

We do not sell or share personal information with third parties except:
- When required by law
- When necessary to provide our services
- When processing payments through authorized service providers
- When the guest has provided consent
 

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal requirements.
When information is no longer required, it will be securely deleted or disposed of.
 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this website, and the revised version will become effective upon publication.

8. Contact Information

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact us: Another House Co., Ltd.
1-9-13 Nishikamakura, Kamakura, Kanagawa, Japan
248-0035
Contact Person: Yukinobu Yokota
Email: info@another-house.co.jp